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Privacy Policy

Last updated: December 2, 2025

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This Privacy Policy describes how BUJUKU collects, uses, and discloses your Personal Data when you visit or make a purchase from https://www.bujuku.in/ ("the Site"). We are committed to protecting the privacy of our customers and users in accordance with applicable Indian laws.

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1. Information We Collect
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A. Personal Data You Provide

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When you use the Site, we collect certain personal information from you, including, but not limited to, the following:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card numbers, which are securely processed by our payment gateway and not stored by us directly).

  • Account Information: If you create an account, we collect your name, email address, password, and preferences.

  • Communication Data: Information you provide when you contact us via email, chat, or other customer service channels.​

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B. Automatically Collected Data

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When you access the Site, we automatically collect certain information about your device and interaction:

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

  • Usage Data: Information about how you navigate the Site, including the web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

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2. How We Use Your Personal Data

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We use the Personal Data we collect for the following purposes:

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  • Fulfilling Orders: To process your payments, arrange for shipping, provide you with invoices/order confirmations, and communicate with you about your order.

  • Customer Support: To respond to your inquiries, concerns, and requests, and to improve our service.

  • Marketing & Advertising: To send you promotional emails or messages about new products, offers, and store updates (you can opt-out at any time).

  • Site Improvement: To screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).

  • Compliance & Legal: To comply with applicable laws and regulations in India and to protect our rights and property.

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3. Sharing Your Personal Data
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We share your Personal Data with third parties only for the purposes outlined above:

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A. Service Providers: We use third-party service providers to help us operate our business, such as:

  • Wix: Our e-commerce platform host. You can read more about how Wix uses your Personal Data here: https://www.wix.com/about/privacy

  • Payment Gateways: To securely process payments (e.g., Razorpay, PayU, PhonePe, etc).

  • Shipping & Logistics Partners: To deliver your order (e.g., Delhivery, ST Courier, BlueDart, DTDC, India Post, etc).

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B. Legal Compliance: We may share your Personal Data to comply with valid subpoenas, court orders, legal processes, or to establish or exercise our legal rights or defend against legal claims as required by the law in India.

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4. Your Rights (Indian Jurisdiction)
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As a user in India, you have the following rights regarding your Personal Data, subject to applicable law:

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  • Right to Access: You have the right to request a copy of the Personal Data we hold about you.

  • Right to Correction (Rectification): You have the right to request that we correct any inaccurate Personal Data.

  • Right to Withdrawal of Consent: You have the right to withdraw your consent for us to use your Personal Data for specific purposes, such as marketing, at any time.

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To exercise any of these rights, please contact us using the details provided in Section 7 below.

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5. Data Retention
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When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information, or as required by Indian law.

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6. Children's Privacy
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Our Site is intended for individuals who are authorized to purchase kids' clothing (i.e., adults). We do not knowingly collect Personal Data from children under the age of 18. If a parent or guardian becomes aware that their child has provided us with Personal Data without their consent, they should contact us.

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7. Contact Us (Grievance Redressal)
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For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via E-Mail: support@bujuku.in

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8. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on the Site with an updated "Last updated" date.

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